GETTING IN TOUCH
How can I get in contact with Simple Living Australia? If you would like to get in touch with our support team, please contact us via our Contact Us page. One of our friendly staff members will assist you within 24 to 48 hours.
PRODUCTS
What products does Simple Living Australia sell? We sell premium travel accessories and home living products designed to make everyday life easier and more comfortable. Our range includes anti-theft travel bags, compression packing cubes, warm doonas, bedding, mattress toppers and much more — with new products added regularly.
Are your products good quality? Every product in our range is carefully selected for quality, practicality and value. All products are backed by our 30-day money-back guarantee.
SHIPPING & DELIVERY
Where are the products located and shipped from? All of our products are located and shipped from within Australia. The location of our warehouses can vary based on stock levels and demand. Products are kept within Victoria, New South Wales, South Australia or Queensland.
Is delivery free? Yes, all orders placed in Australia come with fast and free delivery Australia-wide.
What if my order is delayed? Sometimes orders may be delayed. If this is the case, first read our Shipping Information page for further details, then check your Shipping Confirmation email — this can often end up in your spam or junk folder. Otherwise use our Track Your Order page on our website. If you are still unable to track your order please contact us via the Contact Us page.
PAYMENT
What types of payment do you accept? We accept all major forms of payment including credit cards, PayPal and any of the Buy Now Pay Later methods listed throughout our website.
What currency is the store in? All products displayed on our website are in AUD.
RETURNS & GUARANTEE
What is your returns policy? We offer a 30-day money-back guarantee on all products. If you are not completely satisfied, contact us within 30 days of receiving your order for a full refund.
How do I request a refund? Contact us via our Contact Us page within 30 days of receiving your order and our team will organise your return and refund promptly.